Telehealth
Welcome to telehealth!
We bring with us our knowledge and years of expertise in pediatrics even though telehealth is a newer way to receive care.
To schedule:
Please call our office between 8:00 and 5:00 to schedule an appointment with a doctor. We will need your cell number to contact you at the assigned time. Please make sure that you can meet these basic requirements:
- Phone or device with most up-to-date version of Firefox, Safari, or Google Chrome and are in an area with good wi-fi. Please do not attempt to drive during a telehealth appointment. Just like any other appointment, we need your full attention during the visit. Your child should be present and awake unless this appointment is specifically designated as parent-only.
- Patients and caregivers must be physically located in the state of North Carolina.
- We will send you a text link to click on at the time of your appointment.
- Make sure your microphone and camera are on. We will need good lighting to best assess your child. You can also send us photos of rashes and lesions in advance through the portal.
- Please try to check the temperature, pulse rate, respiratory rate (number of breaths per minute) and patient weight just prior to the visit. These basic vital signs can help us better assess your child.
- We will ask to verify your insurance and for copays ahead of time, just as with regular appointments.
Please bear in mind that certain medical conditions are suited to telehealth, while others are not. Below are listed some of the conditions that are more appropriate for online evaluation. With some conditions such as strep throat or possible pneumonia, we may need to ask you to come into the clinic for a lab test or exam the next day. (There may be a separate co-pay and visit charge associated with a separate visit.) We will provide you our best advice and recommendations for your child’s care as always.
Acne
ADHD medication follow-up
Allergies
Cold symptoms (congestion, cough, no fever)
Constipation
Cough
Depression and anxiety follow up
​Developmental or behavior concerns
Diarrhea
Flu with close exposure in last 2-3 days
Headache
Insect bites/minor infections
Pink eye without fever or ear pain
Rash without fever
Travel consult
Vomiting
latest news
You may have heard news about rising numbers of measles cases in Texas and other areas of the United States. 2 doses of the MMR vaccine are highly effective (97%) at preventing measles infections. At CHCAC, children receive their first dose at age 1 and a second dose at age 4, to make sure kids are fully protected as soon as possible, and following the recommendations from the CDC. Some infants aged 6 months to 11 months who travel internationally to high-prevlance areas may need a dose to protect them, but they still need the 1 year and 4 year old doses as well. If you are ever concerned about a possible exposure to measles, please CALL before entering our office. DO NOT ENTER the office. This is a highly contagious illness and special precautions must be taken to prevent spread.
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