New policy regarding high-deductible & co-insurance plans: Effective February 1, 2016, our office will begin collecting an estimated amount owed for all patients with high-deductible or co-insurance plans at the time of service. In the past, we have billed patients after the claim has been processed by insurance, but this is no longer the industry standard due to changes in insurance guidelines.
We understand that there may be occasions where a patient is not able to pay the full estimated amount. If this is the case, please notify us and we will discuss options. We will require picture ID and social security number when completing the payment plan paperwork.
We understand this is a change for our families. It is a change for us too. This change is necessary for CHCAC to continue providing the care you and your children expect and deserve. We appreciate your understanding and patience.